FAQ

FREQUENTLY ASKED QUESTIONS


Q:. How do I pay for the items I want?
A: At the time the only form of payment is Paypal.

Q: How much is the shipping?
A: $4.50 for the 1st item $1 for each item after that. These prices are for shipping within the United States only, if you would like an international shipping price quote please let me know.
Q: Once I recieve an invoice how long will I have to pay?
A: You will have 5 hours from the posted time of the invoice to pay, if payment has not been recieved by the 5 hour time frame the item(s) will be made available to purchase again.

Q: What does the shipping fee include?
A: The shipping fee includes, packaging materials, paypal fee, USPS postage with a tracking number (this applies only to shipping within the United States)

Q: Are your items 100%  authentic?
A: Yes, all items sold here are 100% authentic.
Q: I want to contact you, which is the fasted way?
A: The fasted way to contact me is through email macmakeupmama@gmail.com.

Q: If an item is sold can I still order it?
A: Once an item is marked as sold it is no longer available.

Q: How will my package be shipped?
A: I ship all packages through USPS First Class mail.

Q: Can you hold an item?
A: Because of the demand of some items, I can not hold any item.

Q: Can I return an item?
A: All items are sold as is with no refunds or returns.

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